Inspection, Cleaning, & Restoration Certifications

SERVPRO® of Orange, Sullivan & S Ulster has met the requirements to be IICRC Certified. To achieve this we must, among other things:

1. Present accurate information to consumers and conduct business with honesty and integrity.
2. Have a technician on all jobs who has been formally trained and passed all required tests.
3. Have a continuing education program to keep our technicians up-to-date on the latest changes in the industry.
4. Maintain liability insurance to protect you in the event of an accident.
5. Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

As part of its commitment to industry-wide customer service, the IICRC actively pursues relationships with fiber producers, fabric manufacturers, furnishing retailers, insurance companies, equipment & chemical manufacturers, and suppliers.

The use of IICRC Certified service professionals is specified in leading manufacturers' maintenance brochures.

Certified Fire & Smoke Damage Restoration Professionals Save Time & Money

Professional restoration technicians are always "response conscious." They understand that, when the fire trucks are gone, damage is on-going and it increases as restoration costs escalate.

The longer neutralization, corrosion control, and cleaning is delayed, the greater the scope and cost of the loss.

Certified professionals have the training and experience required to understand the frustrations and trauma that fire damage causes for home and business owners.

They are qualified to properly evaluate the loss, test damaged materials, select the optimum restoration alternative, coordinate with insurance professionals, and ultimately, to restore property and contents to a pre-loss condition - or better!

Certified Water Damage Restoration Professionals Can Help Avoid Future Problems

While dealing with water damage may seem fairly simple (mop or wet vacuum and fans used to promote evaporation), unfortunately, this fails to consider the degree to which water can penetrate into structural cavities and assemblies, creating trapped pockets of saturation.

Too late, property owners become aware of the on-going effect of this trapped water on structural and contents materials, which may include: discoloration, warping, splitting, delamination, and musty odor and mold growth.

The consequences of ineffective restoration - including possible health effects - are far too great to leave water damage improperly restored.

Most property owners are not familiar with the essential steps and tactics for proper restoration, and naturally, they have a lot of questions. That's where the certified water restoration professional comes in.

He or she will be qualified through formal training and experience to remove excess water efficiently, to promote efficient evaporation, and to establish the dehumidification conditions necessary to stop on-going damage.

Certified Mold Remediation Professionals Are Needed For Proper Repairs

It's always best to have mold evaluated and removed by a certified professional.

Mold can grow almost anywhere in a home or business if conditions permit. If there is visible growth on painted wall surfaces, property owners should be concerned about what may be growing on the wall's opposite side.

If the wall remains wet for a prolonged period, it's almost guaranteed that the mold growth on the back side will be worse than on the front. At that point, containing the work space and removing moldy materials, followed by cleaning of salvageable framing, are the best options.

Certified professionals have the training and experience to: identify moisture sources, evaluate mold growth (visible or suspected), to contain damage to the smallest area possible, to physically remove contamination, to dry materials to ensure that mold will not return, and to perform or recommend procedures for returning property to a pre-loss condition.